FAQs


When will I receive my Club candle?

That depends on the membership you choose! You have the option to choose either a monthly or seasonal membership.

For monthly members: When you first sign up, your membership candle will be mailed to you within 5-7 business days. Then, each month moving forward, your candle will be mailed to you on the first day of each month.

For seasonal members: Depending on what month you sign up, will depend on when you receive your first candle. Seasonal memberships receive a candles in April, July, October and December. So, for example, if you join in the month of May, you will receive your first candle in July. It will be mailed to you on the first day of the months included in your membership. All season memberships will receive all four candles.

Can I pick the scent of my membership candle?

We've taken time and care into assigning a specific candle for each month of the year. Our goal is to compliment each season and holiday throughout the year. Each month's scent is crafted and chosen to highlight the beauty found in the present time. Please find the 2018 Scent Schedule below.

2018 Scent Schedule
April - Our signature Cashmere scent, affectionately known as Signature No. 1
May - Cucumber Flower
June - White Oak
July - Lemongrass
August - Midnight Citrus
September - Barnwood & Burlap
October - Pumpkin
November - Harvest
December - Frasier Fir

Can I purchase a Club Membership for someone as a gift?

Yes! Club Memberships make for a sweet surprise to family and friends, colleagues, coworkers and clients. You may choose between gifting either a monthly or seasonal membership. We've included a place for you to write a special note to be sent with your gift, as well as the recipients name, address and email address. Providing us with the recipients email address will enable them to receive our exclusive e-newsletter for Candle Club members.

Can I choose the Membership candle's container?

You may choose between our three subscription options: Candle Club exclusiveSteel City Collection edition or Wine & Spirits Collection edition.

The Candle Club exclusive features each month's scent hand-poured in our premium membership Crave glass jar. You'll enjoy this classic style with 50+ hours of burn time from each of our luxury soy candles.

You may choose to upgrade your subscription with the Steel City Collection. If you choose to upgrade your Club membership to either of these collections, please remember the scent that will be hand-poured in your jar of choice will be the Club scents.