FAQs


HOW DO I PROPERLY CARE FOR MY CANDLE?

Make sure to trim your wick!

The first thing you want to do is make sure your wick is the proper length. We recommend using a wick trimmer since it creates a nice clean cut that maintains the integrity of the wick. You want your wick to be about ¼” in length before burning. You will want to trim the wick to this size for every subsequent burn. We recommend only trimming wicks on cooled candles, to prevent debris from falling into hot wax.

Your first burn is crucial!

It’s crucial that your candle burns completely liquid across the surface EVERY time you burn it. The time it takes for the candle to become completely liquid depends on the wax, fragrance, surface it’s on, and the temperature of the room it’s in. Typically this is between 2 to 4 hours. Burning a candle is meant to be a nice experience, so make sure you can settle in with it for at least as long as it takes to burn across the surface.

Candle Burning Don'ts

  • Don’t leave unattended
  • Don’t play with the wax or try to move the wax around the jar. This will make the wax uneven and promote uneven burning.
  • Don’t burn for more than 4 hours. Your wick can “mushroom” and create a large and unstable flame.
  • Don’t forget to trim that wick! Untrimmed wicks lead to popping, smoking, and soot. This is how candles end up looking dirty and full of debris.
  • Don’t burn in a small unventilated room.
  • Don’t fall asleep with your candle burning.

CANDLE CLUB

When will I receive my Candle Club shipment?

That depends on the membership you choose! You have the option to choose either a monthly or seasonal membership.

For monthly members: When you first sign up, your membership candle will be mailed to you on the 10th of that month. Any order placed after the 5th will be shipped out the following month. Then, each month moving forward, your candle will continue to be shipped around the 10th of each month.

For seasonal members: Depending on what month you sign up, will depend on when you receive your first candle! Seasonal memberships receive a candles in April, July, October and December. So, for example, if you join in the month of May, you will receive your first candle in July. It will be mailed to you on the first day of the months included in your membership. All season memberships will receive all four candles.

Can I pick the scent of my membership candle?

We've taken time and care into assigning a specific candle for each month of the year. Our goal is to compliment each season and holiday throughout the year. Each month's scent is crafted and chosen to highlight the beauty found in the present time. Please find the 2020 Scent Schedule below.

2020 Scent Schedule
January - Walk in the Woods
February - Midnight Citrus
March - Cashmere
April - Desert Blossom
May - White Linen
June - Sweet Cotton
July - Volcano
August - Citrus Basil
September - Tom Ford Tobacco
October - Harvest
November - Frasier Fir
December - Christmas Morning

Can I purchase a Club Membership for someone as a gift?

Yes! Club Memberships make for a sweet surprise to family and friends, colleagues, coworkers, and clients. You may choose between gifting either a monthly or seasonal membership. We've included a place for you to write a special note to be sent with your gift, as well as the recipients name, address and email address. Providing us with the recipients email address will enable them to receive our exclusive e-newsletter for Candle Club members.